information is defined in the summary:

 Bidding: Action Needed

#Listings have not been marked as paid – The number ofpurchases by listing number that have not been marked paid by the

seller (multiple purchases of the same listing count as 1)

 #Listings you have been outbid on – The number of listings you

have bid on, but are not the high bidder

 #Listings need feedback left – The number of listings where you are

the ‘buyer’ that need feedback

 #Unpaid Invoices – The number of invoices set by the seller thathave not been parked as paid (one invoice can include multiple

items by one seller)

 Bidding: General

Currently watching # listings – The total number of open and closed listings on your watch list

 Currently bidding on # listings – The number of listings you have

entered a bid for

 Currently winning # listings – The number of listings where you arethe high bidder (listings that have not closed)

Total Items won: # - The total number of items where you were thehigh bidder when the listing closed plus the number of instant Buy

Now purchases

Listings: Action Needed

 # Listings are sold and awaiting invoices – The number of listingsthat are closed auctions, or fixed price sales, that need an invoice

created

 # Sales are paid and need shipment notification- The number of

sales that have been marked as paid, but not marked as shipped.

 # Listings need feedback left – The number of listings where you

are the ‘seller’ that need feedback

 # Listing templates were recently added – The number of listing

templates that have been added within the last 12 hours.

 # RFQ listing needs a quote chosen – All closed RFQ listings are

unsuccessful until a quote is selected.

 Listings: General

Currently # active listings – The number of current active (open)

listings posted by this user

 Currently # listings are scheduled to go active – The number of

listings that are scheduled for a future date (not active)

 Total listings sold: # - The number of listings that have closed with a

winning bid or a Buy Now purchase

 Total listing templates available: # - The number of listing templates

that are available for activation

 My Account - Bidding

Watching

Price – The current price of the item

Shipping Cost - The cost to ship the item as defined by the seller

 Seller ID – The user selling the item

# Bids – Total number of bids the item has received, or the total

number of items sold in a fixed price listing

 Time Left – The amount of time until the listing ends (this time may

extend if sniper protection/popcorn bidding is enabled)

Listing Number – The listing number is displayed in ( ) parenthesis

Listing Title – The listing title is displayed after the listing number

How to remove an Item from your watch list:

 1. Check the box associated with the listing to be removed

from the watch list.

 2. Click the “Remove from list” button located at the bottom

of the watch list.

 View Sellers Other Items – This button allows a user to view theseller’s other items. If stores are enabled and the seller has a

storefront, the user will be directed to this seller’s store.

 Contact Seller – An email will be sent containing the message that

is entered into the contact user form.

Bidding

Current Price – The current winning bid

Shipping Cost - The cost to ship the item as defined by the seller

My Max Bid – The maximum amount you have bid on a listing

 Time Left – The amount of time until the listing ends (this time may

extend if sniper protection/popcorn bidding is enabled)

Listing Number – The listing number is displayed in ( ) parenthesis

Listing Title – The listing title is displayed after the listing number

Won

Seller ID – The username of the seller

 Sale Price – The amount of the sale (highest accepted bid or fixed

price)

 Quantity – Number of items you have selected to purchase

Total Price – The total price due including shipping and tax (if

added by the seller)

 Example:

(Price x Quantity)+(Shipping x Quantity) + Tax = Total Price

Or

(Price x Quantity) + Shipping + Tax = Total Price

 Sale Date – Date the listing ended or item was purchased with Buy

Now

 Status – The communication status (by symbol) between the buyer

and seller

 View Invoice - This button is available if the seller has created an

invoice for the sale (C2C only)

Pay Via PayPal – This button is available if the seller includes

PayPal payment information when listing the item.

 Contact Seller - An email will be sent containing the message that

is entered into the contact user form.

 Leave Feedback – Buyer is directed to their “Leave Feedback”section (this is available if the buyer has not left feedback for this

transaction)

 Remove from list – This allows a user to remove old completed

transactions

How to remove a transaction:

 1. Check the box associated with the listing to be

removed from the watch list.

 2. Click the “Remove from list” button located at the

bottom of the watch list.

Not Won

Final Price – The final selling price of the item

 My Max Bid – The maximum amount bid on the item

Seller ID – The username of the seller

End Date – The date the listing ended

 View Seller’s Other Items - – This button allows a user to view theseller’s other items. If stores are enabled and the seller has a

storefront, the user will be directed to this seller’s store.

 Contact Seller - An email will be sent containing the message that

is entered into the contact user form.

 Remove from list - This allows a user to remove non-winning listing

records

How to remove a transaction:

 3. Check the box associated with the listing to be

removed from the watch list.

 4. Click the “Remove from list” button located at the

bottom of the watch list.

 My Account - Listings

Successful

Winner ID – The username of the Buyer

 Sale Price – The final price of the item (does not include shipping or

tax)

Quantity – The quantity of goods purchased

Total Price – The total due for the item (includes shipping and tax)

 Sale Date – The date the bidding ended on an auction listing or the

date a fixed price item was purchased with “Buy Now”

 Status - The communication status (by symbol) between the buyer

and seller

 View / Edit Invoice – View previously entered invoice information orupdate the current invoice (e.g. to add a tracking number, C2Conly)

Contact Buyer – An email will be sent containing the message that

is entered into the contact user form.

 Leave Feedback – The Seller is directed to their “Leave Feedback”section (this is available if the seller has not left feedback for this

transaction)

 Mark As Shipped / Mark As Not Shipped – Toggle the shipped

status of the item

 Mark As Paid / Mark As Not Paid – Toggle the paid status of the

item

 Remove From List – Remove this sale from view (does NOT delete

the information)

Copy Listing(s) – Copy this listing to a listing template

 Create New Invoice – Select the listings (checkbox) that need aninvoice and click “Create New Invoice” button. This creates aninvoice for each item selected. To add multiple items to an invoice,create ONE invoice for one item, and proceed to “Assign Items to

Invoice”

 Assign Items to Invoice – Select the listings (checkbox) that need tobe added to an exhisting invoice. Choose invoice from dropdown

menu, click “Assign Items to Invoice”

Note: When creating an invoice, listings that accept PayPalcannot be combined with listings that do not accept PayPal

(for a multiple item invoice).

Invoice

 Buyer – The first and last name of the buyer, plus the username

and email address

Amount Paid – Enter an amount if they have already paid

Paid Description – A description of the amount paid

Other Charge – Enter additional charges if applicable

 Charge Description – A description of other charges

Item Details – Item number, quantity purchased, cost per each,

subtotal (quantity x cost), shipping, and tax if applicable

 Shipping – The amount entered when listing the item - or enter a

different amount

Tax – Manually add the tax that must be paid on the item

Tracking Information – Enter the tracking number if applicable

 Remove Item – Check this box, then save changes to remove the

item from the invoice

Invoice Balance – The total amount due for the invoice

 Notification – Invoice update and buyer notification for the changes

made to the invoice

Unsuccessful

Number – The listing number

Title – The listing title

Highest Bid – The highest bid received

Reserve – The reserve price of the listing (auctions only)

#Bids – The number of bids the listing received

 #Watchers – The number of users who have this item on their

watch list

End Date – The date the listing expired

Status – Copied, or not copied.

List Similar – Create a new listing similar to this expired listing.

Remove From List – Remove this listing record from view.

 Copy Listing – Select the checkbox and click “Copy Listing(s)” to

add this as a new template

Active Listings

 Number - The listing number 

Title – The listing title

Quantity – The quantity available

 Current Price – The current bid price (or the only price for a fixed

price listing)

Reserve – The reserve price (auctions only)

#Bids – The current number of bids

 #Watching – The total number of users who have this item on their

watch list

 Time Left – The amount of time until the listing ends (this time may

extend if sniper protection/popcorn bidding is enabled)

Status – Copied or Not Copied

Edit Listing – Edit or add information to the listing

End Early – Cancel the listing before the scheduled end date

 Copy Listing(s) – Select the checkbox and click “Copy Listing(s)” to

add this as a new template

Listing Templates

Create New Template – Select this to create a new listing template

Number – The listing number

Title – The listing title

Quantity – The quantity available

Current Price – The beginning bidding price or the fixed price

Reserve – The reserve price

Buy Now – The Buy Now price

Created - The date the template was created

Status – Copied or Not Copied

Edit Template – Change the listing information

Activate Listing(s) – Activate a listing temple

Delete Template(s) – Delete a listing temple (non-recoverable)

Scheduled

Number – The listing number

Title – The listing title

Duration – The number of days the listing will run when activated

Date Start/Time – The date and time the listing will become active

Status – Copied or Not Copied

Edit Listing – Change the listing information

 My Account - Trading

Offers Sent

Listing Title – The listing number and listing title

Date – The date the offer was sent or a reply received

 To – The username of the person who will receive the trade

message

From – The username of the person who sent the message

 Status – Pending, Accepted, or Rejected. A pending offer has notbeen evaluated by the user who created the listing. If rejected, you

will be able to send a counter offer.

Quantity – The quantity requested in trade.

 Message – The trade offer sent plus the replies from the other

party.

Offers Received

 Listing Title – The listing number and listing title 

Date – The date the offer was sent or when you replied

 To – The username of the person who will receive the trade

message

From – The username of the person who sent the message

 Status – Pending, Accepted, or Rejected. A pending offer has notbeen evaluated by the user who created the listing. You will be

able to mark each offer as either accepted or rejected.

Quantity – The quantity requested in trade.

Message – The trade offer and your reply.

My Account - Feedback

 My Feedback – This section lists the users who left feedback, theircomment, whether it is positive, neutral, or negative, date, and item

number.

 Leave Feedback - A user can only leave feedback once per listingnumber, and that user must be one of the two parties involved in thetransaction. To leave feedback:1. Check the box(s) of the listing(s) where feedback will be left.2. Select feedback status (Positive, Negative, Neutral).3. Enter comment.

4. Click “Leave feedback for selected users”.

My Account – Account

Account Details

 Request to Change Username or Email Address – This is at thesole discretion of the site administrator. Enter the new username oremail address, and a email notice is sent to the site administrator

requesting the change.

 Change Account Information – This section allows a user toupdate their personal information, change their email settings, and

change their membership plan (if enabled).

 Change Password – This allows a user to change their passwordat any time. 1. Enter current password (case sensitive).2. Enter new password.3. Confirm new password.

4. Click “Change Password”

Billing Details

 Change Billing Info – This allows a user to change their billing

address and credit card information (if accepted).

 Make Payment – This is where a user can submit a payment forthe charges they have incurred from using the website. The usermust enter the amount in the field corresponding to their payment

type.

 View Invoice/Hide Invoice – The user can define the date range ofcharges/payments to view. Each transaction will have a status ofeither “completed” or “pending”. Pending transactions are not

included in the total due.

Storefront

Quick Links: View Store – Brings the user to their storefront

 Quick Links: Inventory – Brings the user to Selling > Active Listings

in their My Account section

 Quick Links: Recently Sold – Brings the user to Selling > Sold in

their My Account section

Store Title - The name of the store

 Short Description – This short description is shown on the main

stores page beneath the store title

 Upload Banner – The store banner is displayed on the user’s store

page (suggested size is 468 x 60 standard banner)

 Upload Logo – This logo is show on the main stores page for all

randomly selected featured stores

 About the Store – Information is displayed in the user’s store,

accessible by selecting the “About the store” tab

 Close Storefront – Disable the storefront feature

Confirm Changes -

 Correct Changes – This allows the user to go back to fix any

errors before saving the new changes.

Cancel Changes – This cancels all new changes.

Save Changes – This saves all new changes

 Public Profile – This allows a user to give more information aboutthemselves or their business. This information is displayed alongside ausers feedback. The link to a user’s profile will appear next to their

username on their item listing pages.

General Help – Selling Process

STEP 1 of 4

Choose a category

STEP 2 of 4

Select Listing Format

Select Currency (if enabled)

Edit Item Location (if necessary)

STEP 3 of 4

Title – The listing title

Starting Price – Beginning bid amount

Reserve Price – Lowest acceptable sale price

Buy Now Price – Instant purchase price

 Accept Payments with PayPal – Check if PayPal is acceptedUpdate for add PayPal email address to your account (Edit if

necessary

 Payment Instructions – Enter payment instructions for the buyer 

Shipping Cost – Enter shipping cost (if known)

Detailed description – Item (listing) description

STEP 4 of 4

Listing Duration – Select the duration (in days)

 Auto Re-List (if enabled) – Select # of auto re-lists (if item does not

sell

Hit Counter Style – Select a hit counter

Home Page Featured – Listing option

Category Featured – Listing option

Gallery Listing – Listing option

Highlight Listing – Listing option

Bold Listing – Listing option

Upload Base Image – The main item image

Free Extra Images (if enabled) – Add more images

Premium Extra Images (if enabled) – Add more images

 ITEM REVIEW & SUBMIT LISTINGReview your item details and fees, and submit your listing or go

back and make changes.

 Start Date / End Date - (If enabled) Select the start and/or end date for

your listing.

 Payment required up-front – The user can select the type of paymentthey wish to make from the list of options. These payment options areonly the accepted methods of payment as defined by the siteadministrator. If credit cards are accepted (optional), but the seller does

not have a card on file, the option to pay using a credit card will not be

available until the user enters credit card billing information ( using the link

“To change or add payment info, click here”).

General Help – Item Details

 Comments & Ask the Seller a Question - There are two ways to post aquestion to the seller (Contact User Form), by clicking the username orselecting “Ask the seller a question” from the listing details page. Onlyverified registered users can access this function. After submitting theContact User Form, the message is posted on the item detail page andthe seller receives an email notification. The seller must login to answer

the user directly from the listing detail page.

 Mail This Item to a Friend – Enter an email address into the “To” field of

the form to send your message and a link to this listing.

 Watch This Item – Selecting this option adds this listing to your “Watch

List”. This is only available for registered users.

 Bid History (Auctions and Dutch Auctions) – Lists the username, bidamount, and date of bid. Since traditional auctions use proxy bidding, onlythe current winning bid is shown. Dutch Auction bid histories show the

maximum bid by each user.

 Purchase History (Fixed Price Listings) – Lists the username, quantity,purchase amount, and purchase date.